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Frequently asked questions
No physical products at this time. Contest entry for USA only.
For digital products, such as posters, you will promptly receive an email after purchase.
You’ll receive a second email with a link to your digital download.
Your order confirmation email also serves as your official contest entry notification.
Due to the nature of these giveaways, we do not offer exchanges or
refunds.
Read the giveaway rules! It's the best way to understand how our giveaway works!
WE WILL NEVER NOTIFY A WINNER ON SOCIAL MEDIA/DM! Our winners are announced via Livestream, then emailed from Evan@SagaMTB.com or phone call from Evan directly.
Our winners are NEVER contacted over social media! The only instance we will ever message you on social media is after you message us first!
WE WILL NEVER ASK YOU TO PAY TO RECEIVE A PRIZE! Our winners DO NOT have to pay us anything to receive their prize. The only times you pay us are when you shop in our store! If you were contacted and asked for any payment to retrieve a prize, you are being contacted by a scammer!
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